Expertise + Methods
EXPERTISE:
HUMAN-CENTERED DESIGN
QUALITATIVE RESEARCH
TEAM LEADERSHIP
BUILDING HIGH PERFORMING TEAMS
LEADING INTERDISCIPLINARY TEAMS
STAKEHOLDER MANAGEMENT
STORYTELLING
COACHING & MENTORING
DESIGN CRITIQUES
WORKSHOP FACILITATION
USER EXPERIENCE ADVOCACY
FOSTERING A CREATIVE CULTURE
METHODS:
DIGITAL + PHYSICAL PROTOTYPING
INFORMATION ARCHITECTURE
OBSERVATION
CONTEXTUAL INTERVIEWS
INTERCEPTS
SHADOWING
CO-CREATION SESSIONS
CONCEPT EVALUATION
SURVEYS
JOURNEY MAPPING